The only BT staff are the mods who are a very small team that only get involved when all … The BT Whole Home Wi-Fi is a popular choice due to its budget price. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Start with a Philips Hue bulb and bridge and a Hive hub and at least one Hive smart device, such as a smart thermostat. These hubs only have one light in the centre of the router, as shown above. Check that the Hub is switched on and the lights are steady blue. Nearly all the Hubs we get back as faulty are actually fine. BT Smart Hub unable to connect to the Internet, showing orange flashing light This is the fix to the problem that after rebooting a Home Hub or Smart Hub, it is unable to connect to broadband, showing a flashing/solid orange bar light or red light and purple light (and possibly the red broadband light underneath). BT won’t do anything as their tests show broadband working ok on router and sky can’t find anything wrong at their end A solid orange light on the BT Home Hub means that your hub is working but isn’t connected to the internet. Different colours mean different things. Re: Smart hub 2 - green light issue No, this is a customer to customer self help forum. Click on the title and picture of your Hub to see links to all our help. … Flashing Purple Lights on the Hub. Mesh Wi-Fi networks are all the rage at the moment. Problems with your BT router BT Smart Hub and Ultrafast Smart Hub. I was supposed to have my broadband activated yesterday. For more help see: BT Smart Hub Fibre to the premises (FTTP) user guide It's important that you use the Ethernet cable with red ends to connect your Hub to the Openreach modem. Learn about your Hub. Each of the BT Whole Home Wi-Fi discs has a single, coloured light at the bottom of it, through which it communicates its current status. Page 5 BT Home Hub connection troubleshooting Think you have a faulty Hub? If the orange light is flashing then your hub is trying to establish a connection to the internet. 1. BT Home Hub broadband light flashing orange and pink: Meaning. If your phone service comes through the hub, the phone light (a phone) will show when there's an issue with the phone service. Help for BT Hubs. Nearly all the Hubs we get back as faulty are actually fine. 2. BT Smart Hub Manager The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Go into your Hive app and follow the step-by-step instructions to link the Philips Hue bridge to your Hive hub. Go to solution. My BT hub 6 had really good connection but the last week all devices keep dropping off WiFi and I can no longer connect my sky q mini as wont find the IP address. You’ll then see each of your connected bulbs in the Hive app dashboard. 3.

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